GuestSence
GuestSence
“We arrived during the Saturday dinner rush and understood there would be a wait. The estimate changed twice, though, and nobody checked in until we asked. A short update would have made the wait much easier.”
Guest noted room to improve in waiting time and service.
This summary uses only the guest’s structured answers and note.
Follow-up permission
Not granted for this visit.
Source: Receipt QR
Marketing updates: Not allowed
This guest did not request follow-up, so no reply can be sent.
Mark it after review to keep the team workflow clear.