GuestSence
GuestSence
“We waited close to forty minutes for our mains after ordering. Nobody gave us an update, and it was difficult to get anyone’s attention. We understand busy services happen, but honest timing and one check-in would have changed the experience.”
Guest reported a concern involving waiting time and service issue.
This summary uses only the guest’s structured answers and note.
Follow-up permission
Not granted for this visit.
Source: Counter QR
Marketing updates: Not allowed
This guest did not request follow-up, so no reply can be sent.
Mark it after review to keep the team workflow clear.