GuestSence
GuestSence
“Our dietary request was confirmed when we ordered, but the first dish arrived without any explanation of the ingredients. It had to be remade and the replacement was delayed. Please review how these requests are checked before dishes leave the kitchen.”
Guest reported a concern involving order issue and service issue.
This summary uses only the guest’s structured answers and note.
Follow-up permission
Not granted for this visit.
Source: Counter QR
Marketing updates: Not allowed
This guest did not request follow-up, so no reply can be sent.
Mark it after review to keep the team workflow clear.