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Waiting time

Dinner was enjoyable, but we waited at the entrance without an update before a table became available.

AI Focus

Wait-time updates during busy service

Wait-time feedback suggests the remaining problem may involve uncertainty during busy service, not only the length of the wait.

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Food issue

You reviewed this item and it still has an open next step.

Updated Aug 2, 2026, 8:40 PM

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Open Guest Care

Urgent AttentionNegative

Food issue

One plate arrived with food residue on the rim and the replacement took quite a while. The staff member apologised, but the table had already lost confidence in the meal. Please review the pass and plate checks.

Review Feedback

Urgent AttentionNegative

Waiting time

We waited close to forty minutes for our mains after ordering. Nobody gave us an update, and it was difficult to get anyone’s attention. We understand busy services happen, but honest timing and one check-in would have changed the experience.

Review Feedback